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HOW I INSTILL TEAM COLLABORATIONS?

The Big Idea: Every Team Members (including Leaders) have to COLLABORATE!

The STEPS: I’d have informal sessions with my teams to instill the followings steps.

1. AWARENESS:

a. Every member MUST KNOW&ACCEPT DIVERSITY (a thomas-kilman conflict management assessment is great to know each personal way(s) in dealing with conflict;

b. ADAPT&ADOPT the mentality that “CONFLICT IS GOOD” (within reasons; which means there’s diversity of thoughts to make the best decisions & results!); &

c. They then need to learn how to manage themselves during conflicting situations (conflict is good!).

 

2. SUSTAINABILITY:

a. My main intention & expected outcome is to enable every team member to manage personal & team conflicts well (and “enjoy the process” to maturity) so that THEY CAN PROCESS THE CONFLICTS WITHOUT ME.

b. I also NURTURE them in becoming conflict management EXPERTS to CASCADE such skills & attitudes downward.

c. As leaders, we are to create a COLLABORATIVE CULTURE for maximum fulfillment of personal wellbeing & professional growth!

 

3. CELEBRATE!:

ALWAYS celebrate results of TEAM COLLABORATIONS to emphasize such behaviours as the NEW NORM!

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HOW I USE MY PROFILE (aka CV or RESUME)?

The Big Idea: I use it to set my goals, drive my performance, achieve results & recreate myself.

How I am doing it:

1. I compete with myself to improve my ‘craft’ ( ie mentoring, coaching & training) by reviewing last year’s results, SET HIGHER GOALS & UPDATE my profile. It is a form of commitment & accountability.

2. I DRIVE MY PERFORMANCE by executing all my action plans diligently (with significant milestones), reviewing my progress periodically, and re-align (if necessary) to my Goals.

3. I record each RESULT as ACHIEVEMENT in my profile (reviewing them provides me a sense of fulfillment & add fuel to achieve more). Motivation (drive) must come from WITHIN US (INSIDE OUT). Whatever that comes from the OUTSIDE IN are bonuses (without them, I’m still fine).

4. To RECREATE MYSELF, I enjoy attending soft skills (EI, NLP-refreshers etc)and technical skills (TNA & Presenting etc) programs to ensure I stay in the GROWTH ZONE, not the comfort zone. I update them into my profile.

NOTE:

1. Our Profile is a ‘LIVING’ document, its dynamic & should be respected by updating it.

2. Review them often, face the TRUTH, if we think work is ‘not exciting’, feel like it’s stuck, it’s time start treating it as a LIVING document!

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HOW I COACH?

The Big Idea: Coaching is helping others clarify their current states, elicit their own resources (internal & external) to get the outcomes they desire.

The GROW Coaching Model

1. Help a coachee set a GOAL (G) (one goal at a time) in the SMART way;

2. Probe his/her REALITIES (R) (i.e. what stands in their way of achieving the goal);

3. Elicit & clarify their available OPTIONS (O) (to overcome the realities); &

4. Guide them in setting ACTION (A) plans & hold them accountable to a timeline.

5. Celebrate the results!

***NOTE:

1. As far as possible, I do not offer my ideas & prefer my coachee to carve their own Goal, express their own Realities, create their own Options, & set their own Action plans;

2. I do not judge my coachee & seek first to understand their perspectives & realities (only they know very well whats going on);

3. I position myself as the coach who facilitates using the GROW way to help him/her reach their desired outcomes.

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HOW I SUPPORT MY LEADER?

The Big Idea: To be a great leader, first be a great follower!

My Principles:

1. MINDSET: ‘If I’m not supporting my leader, then why am I here?';

2. It’s my priority to match my leader to build RAPPORT~TRUST~INFLUENCE (communications, ideas, initiatives etc);

3. CREATE effective communications channel (face2face, online, WApps etc) esp face2face;

4. Hold myself & my leader ACCOUNTABLE (commitments & decisions made) & educate each other to ‘agree to disagree’ (when necessary);

5. Lastly, WORK “ferociously” to exceed my own expectations (& to continuously improve~KAIZEN) & let results speak (loudest)!

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HOW I HELP SUBORDINATES APPLY WHAT THEY LEARNT IN TRAINING OR COACHING (to maximize the returns on L&D investments)?

THE BIG IDEA:  As Leaders, we must CREATE the RIGHT ENVIRONMENT for our Subordinates to ‘flourish’ (apply appropriately what they learnt).

WHAT I DO:

1. INVEST time in knowing the learning modules and techniques (in detail) & ALIGN them to supplement and/or complement their respective  teams;

2. MEET with them to listen to their INTENTIONS & APPLICATIONS of what they learnt (align them, when necessary);

3. Let them SHARE their intentions & applications to their respective TEAM MEMBERS (I encourage the team members to learn & apply as well);

4. SET PERIODIC reviews on their progress (when necessary, give input/alignment/advice/challenge along the way); &

5. Celebrate their ‘SUCCESS’ (results) at the end of the mutually agreed timeline! (Most said they just need pats on the backs & be told “Well Done!”)

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HOW DO I BUILD RAPPORT?

1. Always have GENUINE INTEREST in people (no matter whether they are our colleagues or clients or even first-timers);

2. MATCHING them specifically (body language (55%), tonality (38%), words (7%));

3. ASK ‘how so’ questions (to prompt them to share more of their perspectives, contexts & needs); &

4. Always END on a happy note (making our moments positively memorable), leaving a deep impression. (I’ve always shared to ‘deposit’ into people’s emotional bank; never withdraw!)

 

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HOW DO I CHANGE?

1. Hold my ‘SELF’ ACCOUNTABLE (constantly reviewing self) to continuously improve, personally & professionally;

2. Read (davidkelly of ideo, simonsinek etc), google (garyvee, davidgoggins etc), listen to & observe others (credible~trusted ones) on WAYS to improvements;

3. Be DRIVEN to ACT on the WAYS!

4. REVIEW & ALIGN constantly till desired outcomes are achieved!